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Terms & Conditions - Privacy Policy

The BIG BUS & DUCK Group takes the privacy of its customers very seriously.

Please read the following privacy policy carefully so that you fully understand how we will treat your personal data when you use our website and online booking facility. We assure you that we will only use your personal data as specified below and only for legitimate business reasons.

When we will collect data:
We can collect data from a variety of sources:
  1. When you purchase tickets from our online booking facility.
  2. When you request information.
  3. When you speak to our customer service representatives.
  4. Via implicit data capture measures when we study which web pages you read most and the use of cookies.
What do we do with your personal data?

When you purchase tickets through our website/online booking facility, we may need to collect data about you to process the sale, fulfill your order and provide you with the service you expect. This data may include, but is not limited to, details such as your name, your address, and your credit card details.

Unless we have your express consent we will only disclose personal data to third parties if this is required to complete the transaction with us. When we are legally obliged to disclose data, we will. The BIG BUS & DUCK Group retains and uses your personal data to provide you with the best service and to keep you informed of special offers which we think will interest you. We may use the data to process any transactions you authorise with us and for internal administration and analysis. We will not sell, rent or trade your data to third parties for marketing purposes without your express consent.

Data Protection

In Singapore we comply with current data protection legislation.


By disclosing your personal data to us using the website, online booking facility or by telephone, you consent to the collating, storing, and processing of your personal data by the BIG BUS & DUCK Group in the manner as set out in this privacy policy.

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